News & Insights

AI Adoption in Fraud Protection: Challenges & How to Overcome Them

Written by Neural Technologies | Jun 19, 2023 4:00:23 PM

Acknowledge the Technical Challenges 

In the fast-paced realm of technology, the rise of AI and machine learning has captured the attention of tech enthusiasts and industry leaders alike. These core technologies have become the talk of the town, which the particular market is expected to grow from around 140 billion U.S. dollars to nearly two trillion U.S. dollars by 2030, revolutionizing various sectors with their incredible potential. 

When it comes to fraud detection and prevention, the advent of AI and machine learning has brought about tremendous advancements and opportunities. By leveraging powerful and sophisticated data analysis techniques, AI and machine learning algorithms have the ability to learn new patterns and anomalies indicative of fraud—beyond those it was originally programmed to detect.

However, it is crucial to acknowledge that along with their impressive capabilities, the adoption of AI and machine learning in fraud detection strategies also present the key technical challenges that need to be addressed.

Challenge #1 A Lack of Data Infrastructure and Data Quality to Adopt AI and Machine Learning

One significant technical challenge that many companies face when incorporating AI and machine learning into their fraud prevention strategies, is the lack of data infrastructure. Machine learning algorithms rely heavily on vast amounts of high-quality data to train and make accurate predictions. 

For many organizations, building a robust data infrastructure can be a daunting task. Limited resources, lack of data management expertise, and data sources within different departments hinder the efficient collection, integration, and utilization of data for fraud detection purposes. Without a solid foundation of clean and diverse data, the potential of AI and machine learning remains untapped, leaving these companies vulnerable to ever-evolving fraud threats. 

Overcoming this challenge requires a strategic approach that involves investing in data infrastructure, implementing effective data governance practices, and fostering a data-driven culture within the organization. By addressing these data-related obstacles head-on, companies can pave the way for more effective fraud prevention through AI and machine learning. 

Challenge #2 Fraud Detection Using Unsupervised Machine Learning Models

Another technical challenge that organizations face when it comes to adopting machine learning for fraud detection is the effective utilization of unsupervised machine learning (UML) techniques. 

Unlike supervised machine learning, where labeled data is readily available for data training, unsupervised learning algorithms must identify patterns and anomalies in data without prior knowledge of fraudulent instances. This poses a significant hurdle for companies seeking to implement machine learning in their fraud detection systems.

The complexity of fraud patterns, coupled with the constantly evolving nature of fraudulent activities, makes it difficult to define specific features or labels for training unsupervised models. Moreover, the lack of labeled data for fraud instances hampers the traditional approach of supervised learning, which heavily relies on historical fraud data training and validation.

Overcoming the adoption challenges associated with unsupervised machine learning requires a comprehensive approach that combines technical expertise, domain knowledge, and a commitment to ongoing refinement. By harnessing the power of unsupervised learning techniques, organizations can augment their fraud detection capabilities and stay one step ahead of fraudsters in this ever-evolving landscape.

A Comprehensive Machine Learning Fraud Detection Solution in Need 

To address the technical challenges of AI adoption in fraud detection efforts, organizations must actively explore innovative techniques and select the right tools to effectively manage their data in order to perform sleek and effective fraud risk management strategies. 

Neural Technologies utilizes a combination of supervised and unsupervised machine learning with explainability in the ActivML solution to offer a smart solution for fraud detection and prevention. It covers a wide range of fraud risks and scenarios, including both known and unknown patterns, providing businesses with a robust defense against fraudulent activities. 

In the context of fraud detection, explainability becomes crucial to gain trust and understanding of the decisions made by machine learning models. Organizations need to ensure that their fraud risk management systems provide explainable results, enabling analysts to understand and interpret the factors contributing to a particular prediction or anomaly detection. Transparency from explainable AI and machine learning allows for better collaboration between machine learning models and human experts, facilitating more effective fraud investigations and decision-making. 

ActivML’s ability to continuously learn and adapt ensures that it stays ahead of fraudsters and maintains high accuracy in detecting fraudulent transactions or activities. By automating data analysis, ActivML streamlines the detection process and enables fraud analysts to focus on investigating and mitigating confirmed cases, ultimately saving time and resources.

Additionally, ActivML can perform in-depth analytics like complex data analysis, identify correlations, and uncover hidden patterns that may not be apparent through traditional manual methods. By gaining these insights, organizations can make informed decisions, refine their fraud prevention strategies, and prevent the attack from emerging fraud risks near real-time

Addressing these technical challenges is paramount to unlocking the full potential of AI and machine learning in fraud detection and prevention. ActivML encompasses various powerful features to help businesses in the battle against fraud risks under the dynamic digital landscape:

  1. Hybrid AI Machine Learning Design: Employs both classic AI (declarative) and machine learning (non-declarative) with deep learning.
  2. Multiple Analysis Engines: Classification, prediction, clustering, anomaly detection and so on.
  3. Advanced AutoML Model Building: Performs feature engineering, data cleansing, sample selection, training/testing and model selection, decision boundary definition, continuous model monitoring and tuning.
  4. Behavioral Operational Analytics: With advanced feature extraction from transaction streams provides data for prediction and structural profiling
  5. Rich Data Visualization Web Dashboard: Rich visual images of structural profiles. Reasons analysis for explainable AI. View production evaluation results and drill-down. Monitor and view learning metrics like data drift. 
  6. Identification of New Behavior: Automated analysis to recognize and describe new data patterns/ change based on past experience. Atypical behavior can relate to fraud or security issues. 

Learn more about Neural Technologies' approach to fight fraud with AI and Machine Learning, taking fraud risk management to the next level.